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Service

Part of your operation plan is the maintenance of your fleet of lift trucks. At TLM Service we understand just how a well maintained fleet can improve your bottom line. Let our technicians and their support staff show you just where you can improve on lift truck service, and how that improvement will increase productivity, and your return on your lift truck investment.

Toyota-Lift of Minnesota Service manages a large variety of maintenance tools to assist you in keeping your fleet running smoothly. Just some of those tools are:

• A large fleet of radio/phone dispatched service vans, each fully stocked and equipped
• GPS tracking of service vans, for fast reliable dispatching, and accurate billing
• A full compliment of qualified service technicians, Toyota factory trained and tested
• Including many that hold the Gold and Silver ratings from Toyota as well as ASE Certifications
• 24 hour emergency service, we understand that for some of you, the day never ends
• Forklift Preventive maintenance planning and execution tailored to your equipment, and individual needs.
• Preview an abbreviated version of our detailed forklift PM service program in our "Planned
• Maintenance Presentation" [please allow to load 2.9mg size will load in new window], call and ask that assigned customer service representative show you the complete program, or ask your technician to see his.
• Quality assurance field inspections, maintaining your service investment through continual monitoring of our efforts
• Tracking for you of every dollar spent on any and all of your equipment, how difficult is it for you to do this? With TLM Service it's all part of our day to day effort
• Availability of Toyota's "Fleet Metrics", a total solution for managing your fleet, and it's utilization.
• Servicing all of Minnesota, and Western Wisconsin
• Fast, affordable, dependable pickup and delivery service for your service repair and rental units
• Forklift technical questions answered via email!
• A large staff of Customer Service Representatives, trained like technicians, this body of individuals will work closely with you to insure that your needs are met, and that communications between TLM and your company are at on optimum
• Continual customer communication procedures while your equipment is being repaired, we want you as informed as possible regarding the status of your lift truck service.
• Proactive customer feedback surveys after every major repair. We want to know how you view our service, and what we can do to make it better.

These are simply a sample of some of the tools we use to work with you. They are the more visible attributes of our department. What is less visible, but equally important is the support staff that works behind the scenes insuring that systems run smoothly.

Our skilled and experienced support staff allows us to maintain communications, dispatching, parts procurement, planning, data retrieval, data analysis, and much more. With TLM Service working with you, your tools towards continually improving your bottom line are increased greatly.

TLM Service is the fastest growing lift truck service company in the Twin Cities because we prove day in and day out to our customers that we simply have the most to offer you for your service dollar. Call or e-mail us today for an appointment with one of our CSR staff. We'd be happy to review your operation and develop a service plan best suited to your needs.

 

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