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Toyota Forklift’s ASEC Certification Program Customer Pledge

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toyota asec parts service collageThe ASEC certification program is a process to help dealers focus on improved safety, productivity and customer satisfaction. The ASEC certification is a process to help dealers focus on improved safety, productivity and customer satisfaction. Alright, that sounds good but what does it bring to you the customer?

When even one piece of equipment is down, it can slow your entire operation. You need to be back up and running as quickly as possible, ensuring you meet all of your deadlines. That’s why efficient and effective aftermarket services from your dealer is essential to your success.

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By | May 6th, 2020|Categories: Business Insight, Efficiency, Forklift, Toyota|0 Comments

How To: Buying Forklift Trucks In A Slow Economy

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buying a forkliftBuying a forklift is not a small investment and it shouldn’t be treated as such. When pursuing the purchase of a new forklift or forklift fleet there are a wide variety of considerations to take into account. And not all of these are singularly focused on forklift specs. At Toyota Lift of Minnesota, we realize that the decision to invest in any piece of capital equipment takes time and consideration.

In our effort to help you better assess your forklift purchases, use the guide below to help you make the best possible decisions. We’ve divided the guide into two sections. The first pertains directly to equipment. The second to other considerations to take into account before you buy a forklift.

Product-based Questions to Ask When Buying a Forklift

Developing a thorough understanding of the available products, and, just as importantly, your own operation where those forklifts will be operated, is the first key in making a decision on what forklift to buy. Take time to reflect on your operation and consider how it can be optimized if you select certain types of equipment. Using the questions below is a good starting place; when ready, you can contact your locally authorized Toyota dealer to get inquiries more specific to your unique needs.

  1. Do you need an electric or an internal combustion (IC) engine? Electric forklifts are powered by batteries. IC forklifts are powered by traditional engines that run on different types of fuel.
  2. Will you be driving the forklift indoors or outdoors? This will determine what type of tires you need. Cushion tires are best on concrete. Pneumatic tires are best for asphalt, hard dirt or firm gravel.
  3. What is the width of your aisles? If your aisle space is narrow, you may need a 3-wheel forklift or a stand-up rider model. A narrow aisle order picker or reach truck may also be your best solution.
  4. How many hours a week will you use the forklift? Used forklifts are great if you only need them for a few hours a day. If you plan to run your forklift four or more hours a day, consider a new model.
  5. How much weight are you lifting? Make sure to purchase a forklift that can handle more than your heaviest load.
  6. How high do you need to lift a load? Purchase a forklift that can lift a load to your maximum height.
  7. Will you be loading or unloading from trailers? If so, get a forklift specifically designed to work in tight areas. Pay particular attention to the lowered mast height of the forklift.
  8. Do you handle food? If yes, you might need an electric forklift to avoid emissions.

Business-based Questions to Ask When Buying a Forklift

The forklift and operation aren’t the only thing to take into account when pursuing the right forklift purchase. Your business depends largely on you making savvy decisions that think more thoroughly about the big picture. Here are a few more questions you might seek answers to when buying a forklift.

  1. Should I rent a model before I take the step toward purchasing? You wouldn’t purchase a car without a test drive, so you shouldn’t purchase a forklift without a test either. Request a demo or a short-term rental to test the forklift in your facility.
  2. Should I be loyal to my brand or change brands? Maintaining a forklift fleet has its benefits when you consider that operators can move easily between vehicles, assuming they’ve been trained on each different type. But that shouldn’t keep you from making a change if your needs are changing or you need an upgrade. We’re confident you’ll find Toyota’s products to be top-of-the-line and the leader in quality, durability, and overall value. Reach out to a Toyota dealer if you have questions about maintaining a one-brand fleet.
  3. What is the lifetime value of my forklift? Make sure you’re choosing a forklift you can afford over its lifetime. Only paying attention to the upfront cost can be a big mistake.
  4. Am I getting the forklift I really need? You’ll find that you can get a lot of extra accessories for your forklift. Make sure you get what you need, but don’t make something more complicated than it has to be.
  5. Is now the right time to buy a forklift? There are many reasons to buy a forklift at the right time, and not all of them have to do with what’s happening at your facility. Pay close attention to market trends, developments in the supply chain, and even changes in government policy (like the tax benefits of capital equipment investments that took effect in 2018).
  6. Should I rent, lease, or buy? Buying brand new isn’t your only option and sometimes, it isn’t the best one. Consider all your options and decide which one is best for you.

We would enjoy hearing from you. Post your ideas or comments below, let’s start a dialog.

The original article was published by Toyota Material Handling U.S.A.

For more information, insights or conversations regarding your forklift or material handling needs. You can visit our online contact form, use our contact form seen to the right.

We would welcome the opportunity to cover your material handling questions or concerns. Toyota Lift of Minnesota works very hard to be your partner and material handling, consultant.

Continuous Improvements In Material Handling

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toyota manufacturing continuous improvementContinuous improvement in the field of material handling is critical to our customers, our country’s economy and to all of us personally.

“Your time is limited, don’t waste it living someone else’s life. Don’t be trapped by dogma, which is living the result of other people’s thinking. Don’t let the noise of other’s opinions drowned your own inner voice. And most important, have the courage to follow your heart and intuition, they somehow already know what you truly want to become. Everything else is secondary.” – Steve Jobs

Here at Toyota, we strive to stay ahead of the competition while holding strong to our Core Precepts, or general rules that Toyota lives by.

But these precepts are followed by our employees as guiding principles even outside the office — at home, in everyday life. Using Toyota’s precepts, you too can make continuous improvements.

Take a look below at each precept to see how you could use them at home. Continue reading

By | March 4th, 2020|Categories: Business Insight, Forklift, Toyota|Tags: , , |0 Comments

Do You Think You Know the Objectives of the Toyota Production System?

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You’ve probably heard of the Toyota Production System, maybe in a college course you took or while working in the manufacturing or material handling industry.

It’s a tried and true process developed from the philosophy of just-in-time production, an approach solidified by Toyota’s early founders. The Toyota Production System (often referred to as “TPS”) has benefited more than just Toyota’s automobile or material handling manufacturing facilities. TPS has found its way to hospitals to make healthcare safer and more efficient and to manufacturers of products outside of heavy machinery. TPS is world-renowned, and you may wonder how TPS can benefit your own facility.

The success of the Toyota Production System could not be achieved without one of its ultimate objectives: the total elimination of waste. Continue reading

Want An Easy Fix For Equipment Theft Protection? Read This!

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forklift fancy thief crook burglerEquipment theft prevention has become a growing concern as more equipment disappears from warehouses and worksites across the country. Even though equipment theft is common and recoveries are rare, there are steps that you can take to decrease the odds of theft occurring on your fleet.

In 2016, the National Equipment Register reported that law enforcement officials that over 11,000 pieces of capital equipment were stolen from various locations in the United States. Of that number, approximately 350 were forklifts. That number alone should get the attention of forklift operations. But we also know that forklifts likely aren’t the only capital equipment that you use. Mowers and riding tractors were the top categories (approximately 4,750), and significant numbers of loaders (approximately 2,000), tractors (approximately 1,620), and utility vehicles (approximately 800) were also stolen. You may have these or other types of equipment in your operation, and protecting your investment by establishing security measures is something that all operations can get behind. Continue reading

By | January 2nd, 2020|Categories: Business Insight, Forklift, Safety, Toyota|Tags: , , |0 Comments

Bring 5s and Lean Management to Your Own Desktop

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5s a cluttered deskBring 5S and lean management to your desktop. Just because your workspace is a cubical or office versus a factory production line or warehouse doesn’t mean you don’t need a clean, safe, organized place to conduct business. Toyota’s world-renowned Lean Management operational processes are widely applied to all business operations in varied industries.“5S” can even help you turn that cluttered desk into an efficient work station!5S is based on principles starting with the letter “S”. In Japanese, Seiri (Sort), Seiton (Systematize), Seiso (Shine), Seiketsu (Standardize), and Shitsuke (Sustain). Let’s look at how each of these principles will get you one step closer to a clutter-free desk. 5s and lean management, it’s about being more. Continue reading

By | December 4th, 2019|Categories: Business Insight, Efficiency, Toyota|Tags: , , |0 Comments

It’s Late, Do You Know Where Your Autonomous Vehicle Is?

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they're hereGrowing up, one of the first examples I can remember of an autonomous vehicle was the Batmobile. Regardless of whether it was single-handedly taking down a chemical plant or helping to save Adam West from a catapult, the Batmobile’s self-driving capabilities were something to behold.

While equipping our vehicles with grappling hook launchers and explosive caltrops is pretty nonsensical, marked advancements in technology have made it possible for an autonomous vehicle to become a distinct reality.

Today, many different types of equipment such as AGVs and industrial robotics are used to handle monotonous tasks such as building and horizontally transporting pallets. The next logical step in this transition is to automate the stacking and storage of products, something that current AGV models are incapable of performing.

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Forklift Procurement: The Shift from Purchasing to Leasing

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toyota forklift lease leasingThe procurement of material handling equipment is a key decision made by operations managers and procurement managers as they work toward the success of their businesses. There is quite a bit to consider, including what forklift to acquire based on specific needs in your facility, the manufacturer that can provide you the best product and service, and, of significant importance, how the equipment acquirement fits into your budget.

Though there are several factors that can influence the decision of how to acquire forklifts, procurement managers often discover that leasing their material handling equipment provides a better ROI than purchasing via cash. If you are a traditional cash customer who has just arrived at the decision to lease during your next equipment procurement cycle, you can expect some changes, many of which will end up positively affecting your business. Here is some insight into what you can expect when transitioning to forklift leasing:

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By | September 11th, 2019|Categories: Business Insight, Forklift, Sales, Toyota|Tags: , , , |0 Comments

Customer Centric: Wanting What Your Customer Wants

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extrodinary customer service collageA customer-centric business is much more than a marketing concept or idea. Implementing one means challenging your business to move toward a mindset where everyone in the organization is focused primarily on the customer. It means ensuring your associates understand the value of each and every customer and their role in delivering the best customer experience possible.

I think we would all agree that customers are vital to our organizations. But what stops companies from working toward a customer-centric business model? I don’t think any company would say they are not interested in customer satisfaction. Satisfied customers are critical to business success because when they are unsatisfied, they go elsewhere. Continue reading

By | August 28th, 2019|Categories: Business Insight, Sales, Toyota|Tags: , , |0 Comments

Say Good-Bye to the Baby Boomers and Their Old Ways of Forklift Parts Procurement

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Did you know: 10,000 baby boomers will retire today – and every day – for the next 10 years?

The management and decision-making roles they leave vacant will be filled with the largest group in the U.S. workforce – millennials. Millennials have spent the better part of their lives online, connecting with friends on social media, conducting research with a simple Google search, and shopping for anything they desire – all from the comfort of their own homes. To stay relevant to this new generation of consumers, companies must be willing to adapt to the rapidly changing customer expectations.

One of my favorite quotes is attributed to Grace Hopper:

“The most dangerous phrase in the language is ‘We’ve always done it this way.” Continue reading



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