Forklift Maintenance Agreements: An Impactful Tool In Your Productivity Arsenal

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forklift techniciansScheduled by the week or by equipment hours, forklift maintenance agreements are based on a forklift’s application. Not sure which to schedule, our service technicians, or your areas customer service representative [CSR] can work with you to determine the best option.

Equipment downtime is your operation’s worst enemy. Just like a car or house, a forklift requires maintenance and repairs after you purchase it. Taking a reactive approach to maintaining your forklifts can be accompanied by uncertainty and unexpected periods where forklifts are out of service. This can interrupt work flows that need to run smoothly for your business to succeed. Continue reading

By | July 1st, 2020|Categories: Durability, Efficiency, Forklift, Safety, Service, Toyota, Uncategorized|0 Comments

The 5 Best Things About Planned Forklift Maintenance

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forklift planned maintenanceWhen you purchase your forklift, you’ll also have the option to purchase a planned forklift maintenance plan. Though every dealer offers different plans, the standards are Planned Maintenance (PM) and Full Maintenance (FM).

When you purchase a planned maintenance plan, you’ll pay a monthly fee to have your forklift serviced at every planned maintenance interval. Replacement parts and additional fixes are not included. However, the full maintenance plan will cover any maintenance need, barring specific exclusions, at a flat monthly rate.

But, why should you purchase a maintenance plan upfront, when you can pay as you go?

Purchasing a maintenance plan is a great way to save yourself money down the road. The first cost reduction you’ll see with a maintenance plan will be in downtime. Downtime is the single most expensive cost associated with a forklift. Maintenance plans facilitate early catches and easier access to technicians, increasing your uptime. Second, a maintenance plan will ensure your forklift is getting the care it needs, making the lifespan better and longer. Third, you’ll have the option to pay by the month, regardless of the maintenance plan you choose, making your maintenance easier to budget for. There are other available benefits of planned maintenance that will become clear as you engage your provider over the lifetime of your contract.

When it comes to maintenance, which is imperative to the longevity of your forklift, a maintenance plan is the way to go. When considering what to expect from a planned maintenance agreement (and how to make sure you’re with a provider who can follow through on their promises), Toyota’s helpful guide below can help you ensure success.

Forklift Maintenance: What to Expect During my Planned Maintenance Technician Visit

When your forklifts are placed in a planned maintenance rotation, you’ll have a technician on site inspecting your forklifts to be sure they are in top working condition. That means a Toyota Certified Technician is regularly on site to answer any specific questions you might have about the functionality of your fleet while they work to ensure your forklifts are in top working condition.

When a service tech is on site, they will be inspecting several parts of your forklift for optimal working condition. This will include:

  1. Mast, lift chains, forks, hydraulics
  2. Running and braking system
  3. Control system
  4. IC engine or electric motor
  5. Vehicle body and safety components

If your technician is thorough, you should be able to visibly see them inspect these specific areas. To ensure top quality inspection is occurring, it might be useful to request a PM inspection form before your begin the engagement with your service provider. Then, when a technician in on site, you can request that you see the completed form. This will help to make sure you’re getting exactly what you paid for. All Toyota Dealers have these forms available.

What Is the Long-Term Value of Planned Forklift Maintenance?

infographic headerOne of the most important long-term values of planned maintenance is that it will save you money. Avoiding repair costs and downtime because maintenance issues are caught early before they become problems is one main contributing factor. But there are others, as we illustrate here:

More important than these cost savings can be the long-term benefit of planned forklift maintenance on the safety and security of operators. Worn out components can lead to accidents, but a technician might be able to replace these components during planned maintenance before they become too worn to function.

Increased efficiency is also a benefit, both because your forklifts will see increased uptime because of frequent maintenance and because you can plan for downtime during regularly scheduled inspection.

Planned forklift maintenance can also have additional, unanticipated benefits. For example, interruption to your daily schedule caused by a forklift breaking down might be avoided with planned maintenance. Instead of your having to take the time to call around attempting to locate a service tech to get the forklift back up and running, a Toyota Certified Technician will be on site regularly to help prevent such problems from occurring. You also won’t have to wait for an available technician to maintenance your forklift.

How Do I Know I’ve Chosen the Right Partner for Planned Forklift Maintenance?

Planned maintenance sounds great in theory, right? But it’s only great in practice if you have a dedicated partner who is willing to go the extra mile for your business. As you would when you purchase material handling equipment, perform thorough research to make sure you’re getting the right partner. Ask your potential partner for referrals for other businesses they’ve currently worked with. Take the time to interview your potential partner and get to know some of their technicians. After the engagement has begun, ask to see PM completion rates on your fleet to make sure they are holding up their end of your agreement.

As part of the Toyota 360 Support promise, Toyota is dedicated to being the industry leader in customer support and aftermarket services. Our dealers are happy to provide any of the information you request and can come on site for discussions leading up to a planned maintenance agreement.

We would enjoy hearing from you. Post your ideas or comments below, let’s start a dialog. The original article was published by Toyota Material Handling U.S.A. For more information, insights or conversations regarding your forklift or material handling needs. You can visit our online contact form, use our contact form seen to the right. We would welcome the opportunity to cover your material handling questions or concerns. Toyota Lift of Minnesota works very hard to be your partner and material handling, consultant.

By | April 15th, 2020|Categories: Uncategorized|0 Comments

Planned Maintenance: Invest in Your New Forklifts

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When you purchase a planned maintenance plan, you’ll pay a monthly fee to have your forklift serviced at every planned maintenance interval. Replacement parts and additional fixes are not included. … The first cost reduction you’ll see with a maintenance plan will be in downtime.

Wouldn’t it be nice to have even one thing about your job made easy? One area where …

  • You rarely (if ever) encounter unexpected downtime due to a repair emergency.
  • You have the luxury of being able to plan “workarounds” ahead of time because you know well in advance what’s happening and when.
  • You have peace of mind that, should you need a last-minute repair, a dedicated partner will have your back and keep your business moving.

Investing in a maintenance plan can make this dream-like scenario a reality for you in your operation’s equipment maintenance and repairs.

Too often, forklift manufacturers are unable or unwilling to provide the type of care and maintenance that can make fleet management easy. With Toyota, we’re dedicated to being your full-life material handling partner – long after the sale of a new forklift. Here’s what you need to know if you’re considering a maintenance plan, like Toyota 360 Support Plus.

What is Planned Maintenance — and How Can It Help You?

A maintenance plan is exactly what it sounds like: a way for you to plan any necessary, routine maintenance when it’s convenient to you and your business.

This affords you the opportunity to run the show on your own timetable — orchestrating maintenance on a tailor-made schedule so you can optimize workload and keep things moving. As an added bonus, having your forklifts regularly serviced also extends the longevity of your equipment and makes the need for unexpected emergency repairs far less likely.

Best of all? Agreeing to a maintenance plan up front can often SAVE you money on the cost of maintenance and repairs you would need to have done anyway — not to mention the cost of downtime you might encounter with a more “reactive” approach to maintenance.

Toyota: Toyota 360 Support Plus and Your PM Program

To us, Toyota 360 Support Plus is more than a maintenance plan. It’s our promise to provide you added peace of mind that your forklifts will maintain the operational efficiency you need to keep a competitive edge.

This means a whole year of planned maintenance. Skilled Toyota Certified Technicians. Toyota Genuine Parts that keep your Toyota running like a Toyota. Four-hour guaranteed response times. An Extra Care Warranty. Optional T-Matics support. All from a full-support forklift supplier with a name you can trust.

Check out our Toyota 360 Support Plus pricing or speak to your local Toyota Forklift dealer for additional information about this industry-leading planned maintenance option.

We would enjoy hearing from you. Post your ideas or comments below, let’s start a dialog.

The original article was published by Toyota Material Handling U.S.A.

For more information, insights or conversations regarding your forklift or material handling needs. You can visit our online contact form, use our contact form seen to the right.

We would welcome the opportunity to cover your material handling questions or concerns. Toyota Lift of Minnesota works very hard to be your partner and material handling, consultant.

Toyota Genuine Parts: About Being Greater Than the Sum

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toyota parts stock inventory tech warehouseForklift Parts 101: Common Parts & Terms

Toyota genuine parts and accessories have been engineered to meet Toyota’s safety, reliability and functionality standards. You didn’t invest in a Toyota forklift because it was made of cheap, unreliable knock-off parts. Keep your Toyota’s value and durability by trusting only Toyota genuine parts. With that said, let’s focus on identifying some common parts, and describing their roles.

Locating the common parts of a forklift is vital to make certain that your operators are reliably using equipment as intended in a safe manner. The following list of forklift terminology will help to ensure all associates are prepared to use the equipment effectively and identify the forklift parts that require the attention of a maintenance technician. Continue reading

Why Forklift Modifications Require Approval

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unauthorized unsafe forklift modification repair tech mechanicFrom all corners, we’re told that most forklift modifications require approval. Whether you look to OSHA [The Occupational Safety and Health Administration] here in the US, or in the UK British Industrial Truck Association (BITA), or the Fork Lift Truck Association (FLTA) in the UK caution flags abound.

Between scratches, dents, and replaced parts, forklifts can undergo a lot of changes and repairs throughout its lifetime. It’s also common for customers to want to add additional features to a forklift after it arrives. How do you know for sure if the modification is acceptable or how it will ultimately affect your forklift’s safe operation? Here are a few helpful tips based on common misconceptions to help guide you down the right path. Continue reading

Toyota Lift of Minnesota Repeats Having the Best of the Best Forklift Technicians in the USA

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toyota forklift technicians certificate

Forklift technicians service and monitor forklifts and other heavy industrial vehicles. Some of their job duties include maintaining tools, communicating with salespeople, managing inventory and using computer-based diagnostics on equipment. But at their core, they embody the level of customer service that’s available to the dealership’s customer base.

Toyota Lift of Minnesota (TLM) has again had multiple technicians gain Toyota Material Handling’s highest certification level, their Platinum Master Technician Certification. This year six TLM forklift technicians attained the platinum level out of a total of 36 that reached that certification level nationwide. 119 technicians tested for the certification nationally. TLM is very proud of the documented abilities in their technician pool supporting the TLM Minnesota and western Wisconsin customer base. Continue reading

By | January 8th, 2020|Categories: Uncategorized|0 Comments

There Are Forklift Parts, and Then They Are Forklift Parts

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quality toyota parts parts personLike any piece of equipment that you operate, forklift parts will need to be replaced throughout the lifetime of your ownership. And parts replacement can get complicated, especially when specific procedures like periodic checks don’t occur or when cheap parts fail, causing downtime.

While we advise that you always use Toyota Genuine Parts for replacement on your Toyota Forklifts, we know that the first step in getting the right forklift replacement parts is having a good understanding of what needs to be replaced. There are many considerations when thinking about replacement parts, the first of which is forklift fuel type.

Continue reading

By | October 2nd, 2019|Categories: Uncategorized|Tags: , , , |0 Comments

A Credit Line: Do You Need It to Be the Bridge Between You and the Right Forklift?

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forklift financing toyotaSifting through the variety of material handling equipment to find the right forklift for your specific needs, applications, and work volume can be a rewarding process that leads to an improved operation. As a business owner or manager, you’ll eventually identify the right forklift that fits your business. Great! But to get that right forklift into your operation, you’ll have several financing options to select from. If you aren’t paying for the equipment with cash in full, then opening a credit line for financing is your next step in getting your forklift.

In order to apply for a credit line, you should prepare the information that the financial institution needs in order to provide you a credit line. Having this information prepared will help speed up the credit application process, meaning you can get to solving material handling challenges ASAP. Here is some information you should have ready: Continue reading

By | August 14th, 2019|Categories: Uncategorized|Tags: , , |0 Comments

Toyota Forklift, What Can Their 360 Promise Bring to You and Your Business?

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toyota forklift 360 support trio forkliftToyota forklift trucks have improved the efficiency and productivity of tens of thousands of businesses across North America since 1967… And have been recognized as the world’s best-selling forklifts since 2002. But our popularity wasn’t won with a beauty contest. We became the best by building the best, ranking #1 globally in:
  • Safety
  • Cost of Ownership
  • Uptime
  • Service
  • Quality
  • Durability
  • Value
  • Reliability
  • Customer Satisfaction
We put more into our forklifts so you get more out of them. More advancements. More performance. And more hours doing the work you want them to. Dollar for dollar, feature for feature, no one gives you as much for your money as Toyota
The material-handling industry is constantly changing. How will you stay ahead of the curve? With Toyota 360 Support. We’ll connect your company with Toyota Advanced Logistics. You’ll gain proprietary insights and exclusive access to our most advanced technologies and state-of-the-art equipment, including picking systems and automatic guided vehicles.

We want to make sure your Toyota forklift keeps running like….well, a Toyota. That’s why we created Toyota 360, the most comprehensive support promise in the industry. It’s designed to save you money on forklift service, save you downtime, and save you headaches. Toyota 360 provides full-circle support for your forklift fleet.

Toyota 360 Support is Toyota’s promise to be your full support forklift supplier from the moment we first begin a conversation and throughout the entire life of your ownership. With Toyota 360 Support, you’ll get the Toyota advantage of Toyota’s Certified Technicians, Toyota Genuine Parts, Toyota standard and Extra Care Warranty programs, Optional T-Matics Support, and the Toyota Mobile Service app. Join the Toyota family and see success come full circle! Continue reading

Is More Paper Work the Key to Forklift Safety?

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man with tablet near forklifts in warehousePaper, you’ve got stacks of it. If they made a bigger filing cabinet, you could use it to store all of your filing cabinets full of paper. Then someone walks in and asks for a report on usage when the business was operating at its peak in, let’s say, October 1998. You go digging. Through tons. And tons. Of paper.

You’ve got enough paper in your life. Paper you send to suppliers. Paper you send to customers. Paper suppliers and customers send you. Monitoring your forklift usage and efficiency shouldn’t require additional stacks of paper. A Vehicle Management System (VMS), like the Toyota T-Matics option available on a variety of material handling equipment many of you already access every day, can help eliminate paper, keep you stay organized, and save a few trees in the process. Here are a few ways that you can use T-Matics to go paperless. Continue reading

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By | June 6th, 2018|Categories: Forklift, Safety, Toyota, Uncategorized|Tags: , , |0 Comments