>Tag:toyota forklift service

Toyota Forklift, What Can Their 360 Promise Bring to You and Your Business?

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toyota forklift 360 support trio forkliftToyota forklift trucks have improved the efficiency and productivity of tens of thousands of businesses across North America since 1967… And have been recognized as the world’s best-selling forklifts since 2002. But our popularity wasn’t won with a beauty contest. We became the best by building the best, ranking #1 globally in:
  • Safety
  • Cost of Ownership
  • Uptime
  • Service
  • Quality
  • Durability
  • Value
  • Reliability
  • Customer Satisfaction
We put more into our forklifts so you get more out of them. More advancements. More performance. And more hours doing the work you want them to. Dollar for dollar, feature for feature, no one gives you as much for your money as Toyota
The material-handling industry is constantly changing. How will you stay ahead of the curve? With Toyota 360 Support. We’ll connect your company with Toyota Advanced Logistics. You’ll gain proprietary insights and exclusive access to our most advanced technologies and state-of-the-art equipment, including picking systems and automatic guided vehicles.

We want to make sure your Toyota forklift keeps running like….well, a Toyota. That’s why we created Toyota 360, the most comprehensive support promise in the industry. It’s designed to save you money on forklift service, save you downtime, and save you headaches. Toyota 360 provides full-circle support for your forklift fleet.

Toyota 360 Support is Toyota’s promise to be your full support forklift supplier from the moment we first begin a conversation and throughout the entire life of your ownership. With Toyota 360 Support, you’ll get the Toyota advantage of Toyota’s Certified Technicians, Toyota Genuine Parts, Toyota standard and Extra Care Warranty programs, Optional T-Matics Support, and the Toyota Mobile Service app. Join the Toyota family and see success come full circle! Continue reading

Why Toyota Forklift Maintenance Plans?

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toyota forklift maintenance techIt’s your forklift, but it has our name on it, and we take pride in every one of our products. To help keep your forklift running like new, Toyota offers flexible forklift maintenance plans ranging from full forklift preventative maintenance to custom planned maintenance (PMs) to individualized services.

You can’t afford downtime. Trust your Toyota dealer’s forklift maintenance plan to keep your forklift in top shape and working for you and your business. Continue reading

By | July 26th, 2017|Categories: Forklift, Toyota|Tags: , , |0 Comments

Certified Forklift Technicians

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forklift technicianToyota certified forklift technicians have been trained specifically to work on your Toyota Forklift. They know exactly how to care for your forklift to extend the life of your equipment.

Your downtime will decrease: Since Toyota certified forklift technicians have been trained especially to work on your forklift, they’ll be able to diagnose any issues quickly and get them fixed. Downtime is expensive, so the less of it you have, the better off you are. Continue reading

By | October 7th, 2015|Categories: Service|Tags: , , |0 Comments

Dance with the One That Brung Ya

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dance with the one that brought youWhat’s best for the customer’s business interests? Should a customer stay true to a dealership and its services because they purchase their equipment there? Isn’t it true that there are lower cost options available? Aren’t those companies offering cheaper forklift service just as keen on developing good customer relationships?

The truth is the customer always has a choice of a lower cost solution, but those low cost providers simply don’t have the tools to carry out their promise of lower costs. We’ll get back to our lead in, you should at least consider why you’d want to “dance with the one that brought you.” We can give you seven solid reasons. Continue reading

By | August 5th, 2015|Categories: Forklift, Service, Toyota|Tags: , , |0 Comments

Forklift Service: Getting What You Need

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forklift field service tech“So, why are we any different from the rest?” What makes our forklift service effort not only different, but better for the customer? This is the million dollar question that if we can’t answer, we might as well just lower our prices or forfeit the business. The hard facts are the competition is not significantly different from us in many ways.

  • Most have mobile service vehicles.
  • Most have experienced technicians.
  • Most have an inventory of replacement parts.
  • Most offer different types of service agreements.
  • Most have insurance coverage.
  • Some may have ex-Toyota technicians. [There is a reason they’re ex by the way]
  • Most or all have lower prices.

What do we tell potential customers when they ask you this question? We understand this is not the time to fumble around for an answer or to try and dazzle the potential customer with double talk. Normally, we only get one chance to plead our case so we try to keep it brief, to the point, and about the customer. Continue reading

By | July 15th, 2015|Categories: Forklift, Service|Tags: , |0 Comments

Toyota Forklifts: Disappointing Maintenance

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toyota-forklift-moving-and-blurred-in-warehouse-300x228Not for you the owner of those Toyotas, but we’re told anyway that the numbers you’re generating “just ain’t up to snuff.”

There are a few numbers floated around that try to define the consumption rates in labor and parts that the “average” lift generates. While it seems to be a mixed message, we’re being told that while being a dealership for the best built truck in the land, our sales per unit are below what’s “anticipated.” Continue reading

Forklift Repairs: Easier But More Technical

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toyota forklift in useWorking on your Toyota forklift may be by design easier “to do”, but technically it becomes more challenging all the time. While anyone can open the hood and stand over your equipment with a wrench, it is more and more important that they be continually in touch with the equipment’s manufacturer. Continue reading

By | December 13th, 2012|Categories: Forklift, Service, Toyota|Tags: , , |0 Comments

Pay No Attention To The Man Behind The Curtain

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Toyota Lift of Minnesota at DawnMany of us remember watching the annual showing of “The Wizard of OZ”. Back before VHS, DVD and/or on-line streaming you got your one chance a year to catch these classics. Continue reading

Forklift Service: Systematic Diagnosis or Action!

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Toyota Forklift Toolsprovides huge amounts of information our technicians need to manage. In their laptop computers there exists a virtual library of data ranging from spark plug gap information on some old internal combustion unit, to wiring schematics on the most sophisticated electric forklifts. But buried in all that sophistication and electronic wizardry, you still run across an old memory trick like whats spelled out below. Continue reading

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By | October 16th, 2012|Categories: Forklift, Service, Toyota|Tags: , , |0 Comments